Novo Nordisk A/S

Novo Alle 1 DK-2880 Bagsvaerd

Denmark

You can always contact Novo Nordisk or the Novo Nordisk Data Privacy Officer at privacy@novonordisk.com with questions or concerns about how we process your personal data.

  • From you directly
  • From Health Care Professionals such as your nurse, a pharmacist or doctor
  • From publicly available publications, websites, or social media

  • To perform a scientific evaluation of any complaint or side effect potentially related to a Novo Nordisk medicinal product
  • To file side effects in our global safety database, which is regularly analysed for overall patterns
  • To assess patterns associated with complaints, including side effects

  • Contact information (name, address, telephone number, email address)
  • Data revealing racial or ethnic origin
  • Data concerning health and medicinal products you are using

  • The processing is necessary for our compliance with the legal safety obligation 

  • Health authorities
  • Other Novo Nordisk entities (e.g., Novo Nordisk affiliates in other countries)
  • Partner companies that assist our company (e.g. licence partners, consultants, IT service providers)
  • Other pharma companies, if a side effect is considered related to their product(s)

  • All non-EEA countries in which Novo Nordisk have a physical presence 

We use one of the following safeguards, as required by law, to protect your personal data in case of such transfers:

  • The transfer is to a Novo Nordisk entity covered by Novo Nordisk’s Binding Corporate Rules, available at https://www.novonordisk.com/about-novo-nordisk/corporategovernance/personal-data-protection.html.  

  • 12 years for data relating to technical complaints
  • For data related to side effects we will keep the data for a minimum of 10 years after the withdrawal of the product in the last country where the product is marketed
  • Up to 5 years for all other enquiries

  • You can get an overview of what personal data we have about you
  • You can get a copy of your personal data in a structured, commonly used and machine-readable format
  • You can get an update or correction to your personal data 
  • You can submit a complaint about how we process your personal data to a Data Protection Authority. 

Under applicable law, there may be limits on these rights depending on the specific circumstances of the processing activity. Contact us as described in Section 1 with questions or requests relating to these rights.