Our suppliers are important to us and we aim to deliver quality in how we source goods and services, select suppliers and negotiate agreements at locally, regionally and globally. We ensure proper implementation and utilisation of agreements in operational purchasing.
We want to continue to have, and build, strong relationships with our suppliers. Below you will find information on how to work with us and practical details if you are one of our new or existing suppliers.
Sourcing process
We organise the types of goods and services we purchase into categories which helps us to provide better service to our vendors and our employees.
Our category management system is core in all our sourcing processes, and we have sourcing specialists within each category with in-depth market knowledge.
We have a global sourcing process and adjust it to the individual projects, but when we work with our suppliers directly, we use a regional approach.
Our sourcing process will include the following:
To ensure a transparent and comprehensive sourcing process, we use e-Sourcing solutions to provide faster tendering, set out clearly defined requirements and is user-friendly for participants. These tools support fair and equal treatment of all our suppliers as they get access to the same information during the entire tender process.
We also use of e-Auctions to ensure a transparent process of conducting negotiations. During an e-Auction, suppliers can adjust their offers based on live market feedback.
Before the start of an e-Sourcing or e-Auction event, the contact person in your organisation will receive a welcome e-mail containing a link to the event as well as a brief description of the event and its duration.
We use Coupa as our digital procurement platform. Coupa allows us to use digital signatures for signing contracts and agreements.
If a contract is set up for e-signatures, you will receive a signing
link that you can follow through to electronically add your signature,
using DocuSign.
Why e-signatures?
We work with preferred suppliers to help us build better medium and long-term relationships. Becoming a preferred supplier is dependent on many different factors among others:
We are always open towards new players bringing healthy competition to the market.
Invoicing guidelines
Novo Nordisk is in the
process of digitalising its invoice handling procedures. To facilitate
a seamless payment process, it is essential to include the recipient's
initials on the invoice and, if applicable, the purchase order (PO) number.
The preferred way of invoicing Novo Nordisk depends on where you are located in the world.
Click here for general invoice guidelines.
Denmark:
When invoicing Novo Nordisk A/S or Novo
Nordisk Pharmatech A/S, we kindly ask you to comply with these guidelines.
Preferred way:
Alternative options:
Novo Nordisk affiliates worldwide:
When invoicing
Novo Nordisk affiliates, we kindly ask you to comply with these guidelines.
Please look up the affiliate you are invoicing here and
reach out accordingly.
Purchasing guidelines
Suppliers need a Purchase
Order (PO) prior to sending an invoice. Exceptions are based on
geographical location and type of commodity.
Different terms and conditions are dependent on the specific Novo Nordisk legal entity with which business is conducted. Standard payment terms are 60 days.
Please ensure to add the following information clearly on both the delivery note and the label on the package, like in the example below:
Purchase Order (PO) including letter on the end (Y/N): 8000003227N*
Initials of recipient (All our employees have unique initials): <xxxx>
Building & Room Number where the goods will be delivered: <xxx.xx>
* adding the letter Y or N at the end of the PO number is only applicable for Denmark
We use Coupa as our digital platform for handling supplier information.
If you are a new supplier, you will be on-boarded via Coupa, and both new and existing suppliers will have the opportunity to join the Coupa Supplier Portal (CSP).
By joining CSP, suppliers can keep their information and other data up to date, view purchase orders and more. Using the Coupa Supplier Portal is free of charge.
You have been invited by a Novo Nordisk associate to collaborate on documents or other content owned by Novo Nordisk. To access our content, we want to be sure, you are you. Therefore, you must enrol into Multi-factor Authentication (MFA).
Step-by-step guide to set up Multi-factor Authentication
Video guide to set up Multi-factor Authentication
Multi-factor Authentication FAQ
Why do I need to log in with Multi-factor Authentication (MFA) in
Novo Nordisk?
To get access to Novo Nordisk content, we need to verify that
you are you through the MFA process. Please follow the Step-by-step
guide to set up Multi-factor Authentication mentioned above.
I have followed the guide, but I am still not able to access the
Novo Nordisk content.
If you experience any issues
registering your guest access, please reach out to the Novo Nordisk
associate who invited you to the collaboration. That person can reach
out to Service Desk and get assistance.
Why do I no longer have access to shared content in Novo
Nordisk?
If you haven't accessed the Novo Nordisk
environment for 60 days your access is automatically removed.
How will I regain access to shared content?
You
must reach out to your Novo Nordisk contact person and ask them to
re-invite you to collaborate, and then re-enrol for Multi-factor Authentication.
Who could help to reset my MFA if I lost my phone?
You must reach out to your Novo Nordisk contact person who can
raise a request on behalf you.
How do I back up my work through the Microsoft Authenticator
app?
Turn on cloud back up: Select
Settings > Back up and then turn
on Cloud or iCloud back up .
I lost my phone. How do I access shared data?
Please note that the recovery option must be configured on
your iOS device before you can use the restore functionality.
How to recover your data:
We strive to make procurement decisions based on three considerations: is it financially, environmentally and socially responsible.
Responsible sourcing
The Novo Nordisk Responsible Sourcing (RS) Program reflects our commitment to responsible business practices by anchoring and building the program based on international legislation and standards. Across our global supply chain, we expect our partners to meet and maintain the minimum requirements for human rights, social, health & safety, and the environment.
Circular for Zero
The ambition for our environment strategy is bold and simple: to
have zero environmental impact.
For procurement we will achieve this is by working to further improve collaborations with our suppliers to switch towards circular procurement specifically via initiatives which focus on CO2 emission reduction and via eco-labelled purchases with sustainably certified suppliers.
Our environmental strategy - Circular for Zero
As a global company, we work across many diverse cultures where concepts of appropriate business conduct can vary widely. We believe ethical business conduct is about values and integrity as well as compliance and risk mitigation. Taking a proactive approach in ethical business conduct increases trust in our company and improves relationships with key stakeholders.
We are always ethical in our conduct and never compromise on
Business Ethics and we expect the same from our business partners,
this is critical to safeguard our license to operate.
Suppliers should always be compliant with local and international anti-corruption laws, principles, standards and codes (including codes developed by patient organisations) and ensure transparency in all interactions. We risk assess our suppliers for business ethics issues and put actions in place to mitigate these as relevant.
We have more than 500 dedicated procurement professionals working across 20 categories and optimizing a DKK 40 billion procurement budget .
Our goal is to ensure the supply of goods ad services is always at the right quantity, at the right market prices, in time and in the required quality. In doing this, we always strive for high quality of social, environmental and financial standards.
Are you looking for opportunities to work at Novo Nordisk and help drive our Procurement?
We also offer opportunities for newly graduated master’s degree students. Once a year we hire three graduates to our 2-year Global Procurement Graduate programme.
We offer a steep learning curve with rotations both in our procurement functions in headquarters, in our affiliates and production sites globally.